Looking for a part-time role that combines customer interaction with retail experience? The Service Associate opportunity at Total Wine & More offers competitive hourly pay, ranging from $14.58 to $20.41, and includes a range of perks like store discounts and paid time off. The position is regular, not seasonal, designed for team players who enjoy a dynamic retail environment and are at least 21 years of age. Flexibility around evenings and weekends is required, making this role suitable for those who desire adaptable scheduling.

Day-to-Day Responsibilities

As a Service Associate, your main goal is to provide exceptional customer service and drive sales. This includes recommending wine, beer, and spirits based on customer preferences.

You’ll maintain the store’s cleanliness, help with merchandising, complete transactions at the register, and learn about promotional programs. Ongoing training will boost your product knowledge, helping you engage customers and suggest additional purchases.

Tasks also involve handling inventory and assisting with store safety protocols. You’ll work both independently and collaboratively, reporting to the management team and supporting across departments as needed.

Physical activity is a part of the job—expect to be on your feet, bending, and occasionally lifting. No two days are the same, which keeps the work engaging.

Advantages of the Role

This job stands out for its flexibility, allowing you to fit work around your life. The supportive team environment encourages learning, camaraderie, and fun interactions.

Valuable industry training is provided, making this a great starting point for anyone interested in beverages retail. Additionally, competitive compensation and benefits help ensure you feel rewarded for your efforts.

Challenges to Consider

One potential downside is the physical nature of the job. Lifting and extended time on your feet may not suit everyone.

Since retail is busiest during evenings and weekends, your personal schedule may be impacted. Those seeking only daytime or weekday hours might find this limiting.

Final Verdict

Total Wine & More’s Service Associate role is ideal for outgoing, adaptable individuals seeking a friendly workplace and practical retail experience. It offers solid pay and meaningful benefits, though it does require physical stamina and flexible scheduling.