If you’re after a career that allows you to create meaningful digital experiences and directly influence how guests interact with restaurants, the Product Designer, Guest role at Toast is a tempting offer. This is a hybrid position, offering structured collaboration with a mix of remote flexibility and in-person teamwork. Compensation and benefits are tailored to attract top design talent, supporting a modern, healthy work-life balance.

What You’ll Do Day to Day

The role centres on owning the end-to-end design process for vital features, from early discovery to final execution. You’ll use analytics, feedback, and research to design guest-facing experiences that are not just functional but delightful. There’s strong emphasis on high-fidelity work that is scalable and integrates seamlessly with engineering outputs. You’ll actively collaborate, making your concepts visible early and often while ensuring everything remains technically feasible. Leveraging shared design systems and AI-empowered tools, you raise the bar for customer and user experience.

Advantages of the Position

First, Toast promotes a founder’s mentality – autonomy, accountability, and a strong voice in influencing product strategy, not just executing narrow tasks. You’ll benefit from access to cutting-edge AI tools and a supportive, inclusive environment that values learning and progress. Total rewards include competitive compensation and a comprehensive benefits package, designed for flexibility and long-term well-being.

Potential Drawbacks

The high standards mean you’ll need a robust portfolio and the ability to thrive in an environment where frequent feedback drives quality improvements. The hybrid format requires in-office presence, which may not suit those preferring full remote work. Moreover, cross-functional collaboration can bring complex dynamics and occasional ambiguity to the workflow.

Final Verdict

For design professionals eager to deliver impact and grow alongside an innovative company, the Product Designer, Guest position at Toast represents an excellent opportunity. The rewards, inclusive culture, and commitment to professional development make it particularly attractive for proactive, growth-minded candidates.