The Collection Specialist II role offers an hourly wage of $20.37. This is a full-time position with stable weekday hours and a comprehensive benefits package, including health insurance, life insurance, paid disability, and pension program eligibility. The job is best suited for those experienced in account management or collections, with a minimum of three years’ experience or equivalent education.

Key Responsibilities

This position involves guiding a team responsible for collecting and processing city payments while ensuring all transactions comply with established policies. Daily tasks include reviewing receivable reports, preparing deposits, maintaining petty cash journals, and resolving payment discrepancies. The role balances customer service duties—such as handling incoming queries and managing payment plans—with back-end financial operations like researching complex payments and reporting defaults to management. Excellence in cash handling and basic accounting is essential.

Notable Advantages

This is more than a front-line finance job: the role fosters valuable skills in leadership, compliance, and financial analysis. Employees appreciate the focus on stability, including guaranteed hours, rare in private sector roles. The City’s benefits—especially the pension matching and subsidized healthcare—add significant value.

Potential Drawbacks

The position is firmly office-based with a set work schedule, which may not suit those seeking remote flexibility. Additionally, the routine includes frequent customer interactions, sometimes with upset or hostile individuals, requiring patience and strong interpersonal skills. Advancement may depend on performance and additional training.

Final Verdict

For applicants seeking a stable, full-time finance role with career growth and excellent benefits, the Collection Specialist II position stands out. If you meet the requirements and want a career with public purpose and reliable compensation, it could be a great fit. Apply soon to take advantage of this opportunity and move your career forward.