If you’re searching for a dynamic role that combines leadership, customer engagement and the thrill of building something from scratch, the Commercial Lead – International Expansion at Toast could be the perfect fit. While the specific salary isn’t listed, the position typically comes with a competitive compensation package—plus comprehensive benefits.

This is a full-time, hands-on role where you’ll be responsible for piloting Toast’s expansion into new regions, managing everything from sales to installation and ongoing customer success. It demands a bias for action, adaptability and the ability to thrive in ambiguity.

Day-to-Day Life as Commercial Lead

The main tasks involve handling every stage of the customer lifecycle: from the first pitch, through onboarding, to product adoption and support. You’ll need to collaborate across teams, shape new business models, and support decision-making with sound financial insight. Success demands identifying customer needs, testing strategies, and ensuring local market fit. Stakeholder communication and relationship-building will be essential in this foundational role.

Pros – What Stands Out

On the bright side, this role grants significant ownership and the ability to shape Toast’s international direction. There’s exposure to early product iterations and direct collaboration with innovative teams. Plus, the culture leans into flexibility, progress, and support for learning new skills—especially in leveraging AI tools and fostering inclusivity.

Cons – What to Consider

A potential downside is the ambiguity: roles in new market launches often require frequent adaptation and learning on the fly. Another consideration is the need for broad skillsets, as you’ll handle sales, technical installation, operations, and more—ideal for generalists, but not for everyone.

Verdict – Is This the Right Fit?

For those with entrepreneurial spirit and the ambition to see projects through from concept to scale, this Commercial Lead position is truly an opportunity to make a real impact. It suits candidates who are adaptable, communicative, and driven by results. If growth, ownership, and challenging the status quo appeal to you, it’s worth your application.