Role Overview

The Insurance Professional – Sales and Service role is a full-time opportunity with a salary range of $46,135 to $48,635, outstanding benefits, and minimal travel required. Employees enjoy up to 34 days of paid time off, strong retirement matching, and a professional and collaborative culture. This position delivers a rewarding environment with growth potential and stability in mind.

During the initial six months, new hires receive an in-depth, fully paid training program that includes hands-on learning, licensing, and mentorship. This role is best for those who thrive in structured environments, value professional development, and are eager to deliver excellent customer service.

After training, hybrid work is available with scheduling flexibility and a shift differential for evening and weekend work. Prior sales or customer service experience is a plus, and military veterans and spouses are encouraged to apply.

Daily Responsibilities

Day-to-day, you will handle insurance inquiries, process claims, and deepen the client-company relationship through proactive service across multiple channels like phone and email. This involves maximizing sales opportunities, assisting members with new and existing policies, and providing sound advice for financial protection.

Other key tasks include understanding member needs, offering tailored insurance solutions, navigating business applications efficiently, and maintaining necessary property and casualty licenses as required by your state. High attention to detail is critical.

The environment is a contact center, so multitasking and handling multiple systems is a regular part of the workflow. The company supports you in gaining additional licenses and being compliant with all legal and regulatory requirements.

Pros

One major highlight of this job is the generous paid time off, including volunteer days, which helps maintain a positive work-life balance. The robust benefits package features comprehensive health coverage, strong retirement plans, parental benefits, and continuous learning opportunities to help you grow professionally.

Another advantage is the supportive culture. The employer invests heavily in your training and development, making it a great opportunity for those looking to begin or advance a career in insurance or customer relations.

Cons

This position does require evening and weekend work, so it may not suit everyone’s personal schedule. The high volume contact center environment can also be demanding and may involve frequent multitasking and handling challenging customer queries.

Additionally, there are specific licensing requirements early on in employment, and you must demonstrate a strong ability to juggle training, regulations, and exams in a short period of time.

Verdict

Overall, the Insurance Professional – Sales and Service role is an attractive choice for those seeking great benefits, structured growth, and the chance to make a difference. If you excel in customer service and are looking for stability with room to grow, this job offer is worth considering.