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Field Services Representative I (Temporary)
Temporary role offering up to $108,516 annually. Build customer service skills, handle field calls, and enjoy paid time off, insurance, and growth opportunities.
The Field Services Representative I (Temporary) role stands out for its competitive annual salary, ranging from $89,268 to $108,516. As a temporary position, it spans up to 6 months, providing a valuable stepping stone for career-minded individuals. Job seekers interested in practical experience and substantial benefits will find this role appealing.
This job requires applicants to have completed high school or equivalent. Candidates need a valid driver’s license and should be physically able to manage duties like moving meter covers and working outdoors. Skills in customer service, record-keeping, and arithmetic are essential. Overall, this job brings hands-on responsibilities with customer interaction and diverse daily tasks.
Daily Responsibilities and Work Routine
Field Services Representatives handle customer site visits, connect or disconnect water service, and read or activate meters. The role requires investigating billing issues, locating leaks, and dealing with complaints. Frequent fieldwork means adapting to various outdoor conditions, sometimes with overtime or weekend shifts.
Expect tasks like delivering collection notices, conducting service disconnects, collecting important customer data, and resolving water-related problems on-site. Dealing with irate or difficult customers is part of the job, so clear communication and professionalism are a must. Agility and stamina are frequently required as the work is physically demanding.
Highlights: What Makes This Position Attractive
This job includes a robust benefits package: paid vacation, holidays, sick leave, insurance, retirement plans, and tuition reimbursement. Opportunities for professional growth and development are also present.
Temporary positions are perfect for those looking to break into the field or for reliable, short-term employment with an excellent compensation package. The supportive work environment encourages flexibility and on-the-job learning, making it a stepping stone for longer-term careers.
Challenges of the Role
One difficulty is the unpredictable nature of fieldwork. Representatives must work in all weather, manage physical demands, and face potentially intense situations, such as dealing with hostile animals.
Customer disagreements or confrontations can also pose a challenge. Candidates should be prepared to handle stress and conflict with tact and professionalism, balancing customer service and district policies.
Verdict: Is This Job Right For You?
The Field Services Representative I (Temporary) is ideal for applicants who are resilient, adaptable, and ready for physical, customer-focused work. The pay and benefits are highly competitive for a short-term commitment, and the varied daily tasks keep the work interesting. If you want to launch or advance your utility services career and are physically fit, this role is a strong choice.