Are you seeking flexible part-time work in a dynamic, community-focused environment? The Customer Service Representative II opening promises a rewarding job supporting recreational and cultural services.

This role offers competitive hourly pay, ranging from $18.25 to $19.31 per hour. Shifts may include days, evenings, and weekends, making it ideal for those needing flexibility. Expect steady, ongoing part-time hours (up to 24 weekly), and the chance to join a vibrant, community-focused team.

Whether you have basics in administration or are aiming to grow your skills in public service, this role provides a great starting point. Applicants require at least Grade 11 education and administrative experience or a relevant college diploma.

Day-to-Day Responsibilities

Typical duties revolve around customer service and administrative support. You’ll process program registrations, handle cash, answer inquiries, and supervise activities at recreational facilities or arts centres.

Tasks extend to maintaining records, updating information management systems, and ensuring each visitor has a positive experience. Working well with software and maintaining clear communication are crucial.

You’ll often switch between helping customers directly, managing clerical work, and supporting daily operations. This variety keeps the workday engaging and constructive.

Maintaining neat records and handling financial transactions require focus and attention to detail. There’s opportunity to learn on the job and develop leadership abilities in a supportive setting.

The team atmosphere here is strong. Supervisors and colleagues share a commitment to top-quality service, making it feel like you’re truly part of something bigger.

Strengths of the Position

The flexibility is a standout benefit; you can fit work around school, family, or other ongoing commitments. Part-time hours encourage balance and still offer stable employment.

This job also builds valuable workplace skills. Interacting with diverse people and handling various responsibilities prepare you for more advanced roles later on.

Potential Downsides

On the flip side, part-time roles may not suit those seeking fuller hours or benefits compared to full-time positions. Expect to plan accordingly if income stability is a concern.

Peak periods (like weekends or event days) can be busy, with multitasking a must. Candidates need to be comfortable in active, sometimes high-demand settings.

Our Verdict

For those drawn to community-building and looking for part-time work with growth possibilities, this is a truly appealing role. Applicants who bring initiative and a positive, adaptable attitude will likely thrive.

If you value interaction, learning, and flexibility—and enjoy being in the heart of local programs and activities—this job could be the right fit.