If you’re someone seeking a dynamic role with flexible hours and a competitive pay range of $17.00 to $21.00 hourly, the Guest Services/Manager on Duty position is worth exploring. This is a part-time opportunity with a clear professional trajectory and room for personal development.

In this position, you’ll support the daily operations of a community recreation facility, handling customer interactions, assisting with scheduling, and providing leadership on-site as needed. Not only do you help guests with their needs, but you also provide backup to the management team during your shifts.

Day-to-Day Responsibilities – What You’ll Do

The core of this role revolves around ensuring smooth facility operations and a positive guest experience. You’ll handle guest questions, resolve complaints with professionalism, and train front-line staff when necessary. Responsibilities also include addressing programming issues, managing scheduling conflicts, and responding to changing weather conditions.

Strong communication skills and adaptability are essential. Familiarity with recreation management software is preferred, and you’ll be expected to secure key certifications (CPR/first aid/AED) within 90 days of hire. Physical activity, such as standing and walking, is part of the job’s rhythm.

Key Advantages of the Role

First, the hourly pay is notably competitive for part-time work. Flexible hours make it possible to balance the role with studies or other jobs. The environment encourages growth, offering room to learn new skills in customer service and leadership.

Additionally, the workplace emphasizes inclusion and values diversity, welcoming applications from all backgrounds. Working with a blend of community members, you’ll gain experience that’s valuable in many career paths.

Notable Drawbacks to Consider

The position can involve unpredictable hours and requires adaptability, especially during peak times or inclement weather. The work can become physically demanding as you’re on your feet and moving throughout the shift.

At times, dealing with difficult customer situations or covering for absent staff can be stressful. The learning curve for mastering management software and operational protocols may require extra effort initially.

Verdict: Is This Role Right for You?

Overall, the Guest Services/Manager on Duty job is perfect for someone eager to develop customer service and leadership skills in a welcoming, growth-oriented environment. If you enjoy helping others and thrive in busy settings, this opportunity stands out for its flexibility, pay, and positive work culture.